Questions fréquemment posées
Oui, nous expédions dans le monde entier. Des frais d'expédition seront appliqués et seront ajoutés au moment du paiement. Nous proposons des remises et des promotions toute l'année, alors restez à l'écoute pour des offres exclusives.
Cela dépend de l'endroit où vous vous trouvez. Les commandes traitées ici prendront entre 5 et 7 jours ouvrables pour arriver. Les livraisons à l'étranger peuvent prendre entre 7 et 16 jours. Les détails de livraison seront fournis dans votre e-mail de confirmation.
Yes, once your order is shipped, you will receive a tracking number. You can use it on our tracking page to follow your package's journey.
We accept all major credit cards, PayPal, and other secure payment methods to ensure a seamless checkout experience.
Yes, all Harvay bags come with a one-year warranty that covers manufacturing defects. Please contact us if you encounter any issues.
If you need to make changes or cancel your order, please contact us within 24 hours of placing it. We will do our best to accommodate your request.
If there is an issue with your order, please contact us immediately with photos of the defect, and we will assist you in arranging a replacement or refund. You can contact us on Whatsapp +33611092024 or by Email at contact@harvaybags.com
Currently, we do not offer customizations, but stay tuned for future updates as we expand our options.
We are committed to ethical sourcing and responsible production practices. Our materials are carefully selected to align with our values of quality and sustainability.