Frequently Asked Questions
Yes, we ship all over the world for free . We run discounts and promotions all year, so stay tuned for exclusive deals.
Delivery is free for all orders, regardless of the amount.
Once your product has shipped, delivery typically takes 2 to 3 business days within France, 3 to 7 days across Europe, and 5 to 15 days for the rest of the world. If you haven't received your products within the expected timeframe, feel free to contact us via our contact page.
You can return your product up to 14 days after receiving your order. Please ensure the products are unworn, unwashed, and undamaged.
Yes, once your order is shipped, you will receive a tracking number. You can use it on our tracking page to follow your package's journey.
We accept all major credit cards, PayPal, and other secure payment methods to ensure a seamless checkout experience.
Yes, all Harvay bags come with a one-year warranty that covers manufacturing defects. Please contact us if you encounter any issues.
If you need to make changes or cancel your order, please contact us within 24 hours of placing it. We will do our best to accommodate your request.
If there is an issue with your order, please contact us immediately with photos of the defect, and we will assist you in arranging a replacement or refund. You can contact us on Whatsapp +33611092024 or by Email at contact@harvaybags.com
Currently, we do not offer customizations, but stay tuned for future updates as we expand our options.
We are committed to ethical sourcing and responsible production practices. Our materials are carefully selected to align with our values of quality and sustainability.